As long as I’ve had an iPhone, I’ve been complaining about its service.  So has almost everyone else I know who has one, except perhaps a couple brainwashed employees and otherwise fanatical individuals.  Lately on a data center migration trip on the East Coast, some of us Silverback employees have had even more cause to complain than ever as we move from county to county and lose service what seems like every few miles.

It’s an amazing piece of technology, no question about it... I can work from anywhere, be addicted to facebook comfortably from my commute to class (or in class, shhh), and the mail and texting interfaces are great.  Plus apps.  Overall, I love my iPhone to bits, but the calling part is horrible.  I’ve never liked phone calls, but trying to make a call from an iPhone is a special kind of torture.  I feel like this article sheds a little light on why.

Turns out, according to Apple, they’ve been using a completely ineffective formula to calculate the amount of bars to accurately represent signal strength.  There are some confusing parts to this newsflash, though.  I can’t say I completely see how it relates to the grip problem on the iPhone 4, and I’m not sure what it means exactly for AT&T.   AT&T is consistently annoying to deal with, and I’m more inclined to blame them for having horrible service nearly everywhere than I am to blame Apple for miscalculating that foul service.  Apparently AT&T is working on upgrading its network capacity, and hopefully that will help, because as things are I’m just yearning for the day someone else supports the iPhone.

Elizabeth English

Photo by Yutaka Tsutano under flickr creative commons license

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